FAQ's

How does LBD work?

Language by Design takes a modern approach to learning languages.  You complete the homework first by practicing relevant vocabulary and completing activities.  Then, you have a live class with a teacher, a majority of which is in the target language.  You practice and build on the information that you have learned at a pace that suits you!

 

What’s a Module?

A module is basically a complete lesson that includes self paced activities that are followed by a live lab. You can go back as many times as you want and re-do activities until you feel that you are ready to complete the live lab.

What’s a Live Lab?

A live lab is the face to face practice that you schedule after completing the self paced portion of the module.

What can I do if I can't find the class I want in the calendar?

If you try to book for a class or a course and can't find it in the calendar, just let us know using the contact form and we will get in touch with you as soon as we can to guide you on the necessary steps to book what you need. We intentionally left some blank spaces on the calendar so we can add what you need.

What happens if I have to miss a class?

No worries.  Although we encourage you to make every effort to be consistent with your lessons as it is important in the language learning process, we understand that things happen. Reschedule at your convenience up to 2 times. The third missed class will result in loss of fee for that class.

 

How many people can do the free trial lesson at the same time?

At this time we suggest no more than three people take the free trial at once.  This is so the free trial can simulate the real learning experience as accurately as possible.

 

Do I have to give a credit card number for a free trial?

No, you can just sign up for one using the form and we’ll schedule one in a time of your convenience, we guarantee that you’ll learn something new!

 

Which language program should I choose?

We offer a variety of different programs, so it’s going to come down to what objectives do you have as a student and if you prefer to work one on one or with a group.  If you are in doubt, you can contact us anytime and we can schedule an appointment for consultation so we can guide you to the program that suits you best.

 

What type of schedule do the lessons follow?

Because of the flexible nature of the LBD lessons, they can be used in any type of schedule. The lessons can be adapted for teaching twice-a-week, once-a-week, everyday, etc. The lessons can be 30 minutes long or one hour long.

 

How do I know which level is right for me?

If you have never studied or have little experience with the new language, we suggest you start with the beginner classes, either in one on one classes or in group classes for immersiveness, we’ll provide a full assessment of your advancement and once you are confident in your skills you can advance to the next level. If you are more experienced or have studied the language before, we suggest you take a free lesson and check with the tutor what level would work best for you and your objectives.

 

What are the technical requirements to participate in a class?

You only need to have internet access, a device that supports video and chat (computer, laptop, ipad, cellphone) and strongly recommend a google account because some of our teaching tools are google based.

 

Can I have a recording of the class?

All of our classes will be recorded and you can request a copy at any time. If there is a special circumstance that requires a recording of each class, it can be prearranged with your teacher.

 

What is your refund policy?

We have a 24 hour cancellation policy on all curriculum services. In order to be refunded, you have to cancel in the LBD calendar, where you’ll obtain credits to schedule at another time of your convenience. If you decide to cancel to receive a full refund, you can do so by contacting us at admin@languagebydesign.com. If you cancel with less than 24 hours notice, you may only receive credit to reschedule your class.

 

What is the difference between “General” language learning and “Tutoring? 

Standard classes are classes that are pre-designed and ready to use about high frequency topics used in everyday life, according to the student level. Tutoring classes are designed specifically to meet the needs of each student and may be about classes, travels, business or any other personalized requirement the student might have.